Debbie is a single parent with 3 “tweenagers” in the house. She draws a small amount of disability and also a small amount from Families First. Her rent is reasonable, but still requires close to 50% of her income. When she arrived at Good Neighbors she had a utility bill over $300 for last month and the newest bill for $140 more. She was worried about utility disconnection and eviction. There are major medical issues to consider as well. During the interview, the coach recommended that she contact Community Action about the utility bill. Once that connection was made and the determination was made that Debbie met the guidelines, the utility bill was paid and Debbie actually had a very small credit toward her next bill. Many other resources were shared and Debbie was most appreciative. Best news!